Artificial intelligence isn’t just for big tech or big budgets. For independent retailers and businesses, AI can be a powerful tool to save time, streamline operations, and better connect with customers when used smartly and safely. In this practical session, hear directly from retailers who are using AI to solve everyday challenges, as well as an expert who supports small businesses in adopting AI with confidence.

Whether you’re curious, cautious or already experimenting, this discussion will cut through the hype and highlight what’s actually working, along with what to avoid. Walk away with real-world examples, practical tools, and a clearer view of how AI can help you stay competitive on the high street.